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Select The Plan That Works Best For You

Free 14-day trial

No credit card required

Simple setup

Free

Try EasyDesk for free

$0 per month

Free plan to help you grow

Core features include:

  • 2 users
  • Additional user
  • Collaborator
  • Additional Collaborator
  • 1 Group
  • Unlimited contacts
  • 1 Brand
  • Additional brands
  • 1 Max channel
  • Live Chat Support
  • Social Media Integration
  • Create notification rules in workflow
  • Events based notification

Starter

Small investment, big impact!

$48.5

$29 per month

Save 40% when billed yearly

Core features include:

  • 3 users
  • 10 Collaborators
  • Additional collaborators
  • 2 Groups
  • Unlimited contacts
  • 1 Brand
  • Additional brands
  • 2 Max channel
  • Live Chat Support
  • Social Media Integration
  • Create notification rules in workflow
  • Events based notification

Recommended

Pro

Elevate Your Experience with the Pro Plan.

$81.5

$49 per month

Save 40% when billed yearly

Core features include:

  • 5 users
  • 20 Collaborators
  • 5 Groups
  • Unlimited contacts
  • 1 Brand
  • Additional brands
  • 5 Max channel
  • Live Chat Support
  • Social Media Integration
  • Create notification rules in workflow
  • Events based notification

Enterprise

Your enterprise deserves the best - go Unlimited!

$165

$99 per month

Save 40% when billed yearly

Core features include:

  • 10 users
  • 50 Collaborators
  • Unlimited Groups
  • Unlimited contacts
  • 1 Brand
  • Unlimited channels
  • Live Chat Support
  • Social Media Integration
  • Create notification rules in workflow
  • Events based notification

Compare All Features

Free
$0/month
Starter
$29/month
Pro
$49/month
Enterprise
$99/month
Users, Team & Contacts
Users included Default number of employees covered in plan.
2
3
5
10
Price for each additional user Cost per Additional User.
$4.95 / additional
user
$7.95 / additional
user
$9.95 / additional
user
Collaborators included External experts with limited access.
10
20
50
Price for each additional collaborator Cost per Additional Collaborator.
$2.95 / additional
collaborator
$2.95 / additional
collaborator
Price for each additional collaboratorGroups Managing and Organizing Groups Effectively.
1
2
5
Unlimited
Max contacts Maximum Number of Contacts Allowed.
Unlimited
Unlimited
Unlimited
Unlimited
Brands & Channels
Brands Managing and Optimizing Your Brands.
1
1
1
1
Price for each additional brand Cost for Each Additional Brand.
$49.5 / additional brands
Max channels Maximum Number of Channels Allowed.
1
2
5
Unlimited
Support portal
Custom domain Setting Up your personalized domain for branding.
Font & content customization Modify text styles and content layout to fit your brand.
Brand color Align your support portal with your brand identity.
Remove EasyDesk branding Remove EasyDesk Branding from Your Platform.
Knowledge base, Canned response & Tags
Max article categories Maximum Number of Article Categories Allowed.
5
15
30
Unlimited
Max articles Maximum Number of Articles Allowed.
20
50
100
Unlimited
Max FAQ categories Maximum Number of FAQ Categories Allowed.
5
15
30
Unlimited
Max FAQ articles Maximum Number of FAQ Articles Allowed.
20
50
100
Unlimited
Canned response Creating and using predefined reply for efficiency.
5
25
50
Unlimited
Tags Organizing Content with Tags.
10
Unlimited
Unlimited
Unlimited
Tickets
Max tickets every month Maximum Number of Tickets per Month.
50
Unlimited
Unlimited
Unlimited
Watch/follow ticket Receive notifications for updates on a ticket.
Add internal notes to ticket Private comments visible only to team members.
CC and BCC Keep everyone informed using CC, while protecting privacy with BCC in your ticket updates.
Automatic BCC Set up automatic BCC for one or more email addresses to ensure oversight without revealing recipient identities.
Merge & split tickets Combine or separate related support tickets.
SLA Understanding and Managing SLA Policies.
Live Chat
Live Chat Support Connect with customers instantly through real-time live chat for faster support.
Integration
Social Media Integration (Facebook, Instagram, WhatsApp) Connect with customers instantly through real-time live chat for faster support.
Feedback
Max boards Maximum Number of Boards Allowed.
3
3
Unlimited
Unlimited
Roadmaps Creating and Managing Roadmaps.
Add internal notes to feedback posts Add Internal Notes to Feedback Posts.
Changelog Tracking Updates with Changelog.
Widget & Beacon
Support/Help widget JavaScript JavaScript code for embedding support or help widgets.
Select color scheme Choose Your Preferred Color Scheme.
Custom colors Customize Colors for Your Interface.
Remove EasyDesk branding Remove EasyDesk Branding from Your Setup.
Workflows, Events & Templates
Auto created workflows Automatically generated processes for ticket management.
Create notification rules in workflow Set up automated alerts within workflow processes.
Max custom workflows Maximum Number of Custom Workflows.
2
5
10
Unlimited
Edit existing templates Edit and Customize Existing Templates.
Max custom templates Maximum Number of Custom Templates.
5
10
Unlimited
Unlimited
Remove EasyDesk branding Remove EasyDesk Branding from Your Platform.
Events based notifications Alerts triggered by specific system events.
Import
Freshdesk Import Data and Content Easily from Freshdesk.
Zendesk Import Data and Content Easily from Zendesk.
Help Scout Import Data and Content Easily from HelpScout.
Support
Help center Find step-by-step guides and resources in the Help Center.
Chat and email support Get quick assistance through our chat or email channels.
Priority support Receive faster responses and dedicated help from our priority support team.
Migration assistance Migration assistance helps you bring your data into our platform smoothly. For personalized help, contact our sales team.
Talk to Sales
Talk to Sales
Talk to Sales

Frequently Asked Questions

EasyDesk is a versatile helpdesk ticketing solution designed to streamline customer support and issue resolution for businesses. With EasyDesk, teams can efficiently manage customer inquiries, track issues from start to finish, and ensure timely responses through an intuitive, centralized platform. Equipped with features like automated ticket assignments, customizable workflows, and a knowledge base for common queries, EasyDesk helps teams deliver exceptional customer support experiences while enhancing productivity.

Yes, EasyDesk is built to accommodate the needs of businesses of all sizes, from small startups to large enterprises. With a flexible and scalable design, EasyDesk offers customizable plans tailored to different operational needs and team sizes. For smaller teams, it provides essential tools to manage support requests with ease, while for larger organizations, it offers advanced features like automation, and integration options that can scale with their growth and customer support demands.

Data security is a top priority for EasyDesk. We implement robust security measures, including data encryption, regular security audits, and compliance with industry standards, to protect your information. Access to data is strictly controlled through role-based permissions, ensuring only authorized team members have the necessary access. EasyDesk also provides backup and disaster recovery options to safeguard against data loss, giving you peace of mind that your data is protected and confidential.

Absolutely. EasyDesk is designed with integration in mind, allowing you to connect it seamlessly with a range of other tools and software that your team may already be using. This includes popular CRMs, project management tools, communication platforms, and productivity apps. By integrating EasyDesk with your existing tech stack, you can create a more cohesive workflow, enhance data sharing, and reduce redundancy, ensuring your team can operate more efficiently.